Understanding the benefits of cloud telephony
Introduction Traditional ISDN phone systems are now coming to the end of their lives, with BT announcing ISDN will not be supplied beyond 2020. Cloud-based solutions are now widely available and include cloud-based hosted phone systems, which provide an alternative to buying a direct replacement that sits in the corner of your office. However, poorly […]
IT Planning & IT Strategy Guide
What is an IT strategy? An IT Strategy should outline your business’s long term view of its technology requirements. IT strategies normally include a plan for achieving this needs. They typically cover a period of between 3-5 years, and aim to uncover growing demands, business capabilities and limitations and business goals. An IT strategy places […]
How to Plan for Business Continuity & Avoid Disaster
How to Plan for Business ContinuityAnd Avoid Disaster Does your business need a business continuity plan? If there are parts of your business that you can’t afford to lose – such as stock, premises, IT systems and staff – then you need a business continuity plan. If you’re not sure what you would do in […]
Information Technology Glossary A to B
2 Factor Authentication (2-FA): 2-FA provides a two-step sign-on process to network systems. This two-stage process provides an extra layer of security (also known as multi factor authentication) that improves upon the standard username-password by adding something that only that user has. This can be a a code supplied via SMS to the users mobile […]
Information Technology Glossary C to E
Carrier: Carrier refers to the telecommunications company that owns the transmission medium and operates the communications network. Charlton Networks are an official OFCOM reseller and use a range of wholesale providers that service the UK market. We fully manage these services on behalf of our clients. Cat5 / Cat6: Charlton Networks provide a range of […]
Information Technology Glossary F to J
Federation Services: Charlton Networks are a Microsoft Gold Partner and provide systems build around Active Directory (AD) Federation Services (FS). This provides a standards-based service that allows the secure sharing of identity information between trusted business partners across an extranet. AD FS allows Charlton Networks to provide access to resources based on one organisations network, […]
Information Technology Glossary K to R
Local Area Networks (LAN): Charlton Networks build Local Area Networks (LAN) that connect users to the IT business services they need. Whole building or campus LAN networks, built using physical Cat5 and Cat6 cabling, Fibre-optic connections, workgroup and backbone routing and switching products. Malware: Charlton Networks supply and support Sophos any-virus software to stop Malware […]
Information Technology Glossary S to Z
Security Policy: Charlton Networks helps companies create a set of policies and practices that describe how an organization manages, protects, and distributes its sensitive company information. Server: A computer that providers a central service, such as file storage, security or authentication. Servers can include web, database, authentication, DNS, email, proxy and file storage. Charlton Networks […]